Last Updated: 11 August 2026
Welcome to Vitamed Foods. By accessing and using our website www.vitamedfoods.com, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or contacting us regarding our products.
1. About Vitamed Foods
Vitamed Foods is engaged in the manufacturing and supply of food products, including Poha and related food products. The information provided on this website is intended to give customers general information about our products, company, and services.
2. Use of Website
You agree to use this website only for lawful purposes. You must not:
- Use the website for any unlawful or fraudulent activity.
- Attempt to damage, disrupt, or gain unauthorized access to the website.
- Copy, reproduce, or misuse our website content, images, logo, or other intellectual property without permission.
- Provide false or misleading information while contacting us.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate.
However, actual product appearance, packaging, colour, or other details may vary slightly from the images shown on the website.
Product availability, packaging, specifications, and prices may change from time to time without prior notice.
4. Orders & Enquiries
Currently, orders and product enquiries are handled through WhatsApp and/or phone communication.
Submitting an enquiry or contacting Vitamed Foods does not automatically constitute acceptance of an order.
An order will be considered confirmed only after the details have been mutually agreed upon and confirmed by Vitamed Foods.
We reserve the right to accept, decline, modify, or cancel an order depending on product availability, quantity, delivery location, or other relevant circumstances.
5. Pricing & Payment
Product prices may be communicated to customers through WhatsApp, phone, quotation, or other direct communication.
Prices may vary depending on product, quantity, packaging, delivery location, and other applicable factors.
Any payment terms, advance payment requirements, or other commercial terms will be communicated and agreed upon before order confirmation.
6. Delivery
Delivery timelines may vary depending on product availability, order quantity, delivery location, transportation, and other circumstances.
Any delivery timeline provided by Vitamed Foods is an estimated timeline unless specifically confirmed otherwise.
Vitamed Foods will make reasonable efforts to dispatch orders within the agreed timeframe but shall not be responsible for delays caused by circumstances beyond its reasonable control, including transportation issues, natural events, government restrictions, strikes, or other unforeseen circumstances.
7. Cancellation, Return & Replacement
Any cancellation, return, or replacement request must be communicated to Vitamed Foods as soon as possible.
For food products, returns or replacements may be subject to product condition, packaging condition, applicable food-safety requirements, and the circumstances of the complaint.
If a product is received damaged, incorrect, or otherwise defective, the customer should contact Vitamed Foods promptly and provide relevant details and photographs, where applicable.
Each complaint will be reviewed individually, and an appropriate resolution may be provided at the discretion of Vitamed Foods and in accordance with applicable laws.
8. Food Safety & Storage
Customers are responsible for storing food products according to the storage instructions provided on the product packaging.
Customers should check the product packaging, batch information, manufacturing/expiry or best-before details, and storage instructions before consumption or use.
Products should not be consumed if the packaging appears damaged, tampered with, or otherwise unsafe.
9. Intellectual Property
All content appearing on this website, including but not limited to the Vitamed Foods name, logo, photographs, graphics, text, product images, designs, and other materials, belongs to or is used by Vitamed Foods with appropriate rights.
No part of the website may be copied, reproduced, modified, distributed, or commercially used without prior written permission.
10. Third-Party Links
Our website may contain links or references to third-party websites or services.
Vitamed Foods does not control and is not responsible for the content, availability, privacy practices, or policies of third-party websites.
Users should review the terms and policies of third-party websites before using them.
11. Limitation of Liability
Vitamed Foods will make reasonable efforts to keep the information on this website accurate and up to date.
However, we do not guarantee that the website will always be available, error-free, or completely accurate.
To the extent permitted by applicable law, Vitamed Foods shall not be liable for losses arising from the misuse of the website, reliance on incomplete information, or circumstances beyond our reasonable control.
12. Changes to These Terms
Vitamed Foods reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
Any updated version will be published on this page with the revised “Last Updated” date.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Vitamed Foods.